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Policy

A collection of 2 posts

Navigating the Fine Line: A Guide to Enforcing a Cancellation Policy
cancel

Navigating the Fine Line: A Guide to Enforcing a Cancellation Policy

Whether it's a client calling to cancel 20 minutes before their appointment or asking for their deposit back under unforeseen circumstances, managing these situations with grace while protecting your business interests can be a delicate balance.

  • Craig
    Craig
3 min read
Maintaining a Robust Cancellation Policy in Your Service Business
Policy

Maintaining a Robust Cancellation Policy in Your Service Business

Learn why a strong cancellation policy is essential for service businesses. Tailor your policy to foster commitment, protect your business, and ensure sustainability. Discover effective enforcement strategies and how to approach exceptions with fairness and transparency.

  • Craig
    Craig
2 min read
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